Privacy Policy

Last updated 30 July 2026.

What we collect

When you ask Skylar for help we collect what you tell us: your name, mobile number, email if you give one, the zip code and address of the property, and a description of the work you need. If you arrive from an advertisement we also record which ad and search term brought you, so we know which advertising is worth paying for.

What we do with it

We use it to match you with a contractor and to communicate with you about that request. To match you we share your name, phone number, property location and description of the work with the contractor we select. That is the entire point of the service, and it is the only routine sharing we do.

We do not sell your personal information. We do not share it with anyone other than the contractor matched to your request and the service providers who run our systems on our behalf — messaging, email, hosting and payment providers, each of which only receives what it needs to do its job.

Text messages

We text you only about a request you made. Reply STOP to any message and we stop immediately and permanently; reply HELP for help. Message and data rates may apply. Message frequency varies with your request. Consenting to texts is never required to be matched with a contractor — we can phone or email you instead.

How long we keep it

We keep records of your request and our messages for as long as needed to run the service and to meet our legal obligations, including proving that we had your consent to contact you.

Your choices

Email privacy@textskylar.com to see what we hold about you, correct it, or ask us to delete it. We'll respond within 30 days. You can opt out of texts at any time by replying STOP.

Children

This service is for adults arranging work on property. We don't knowingly collect information from anyone under 18.

Changes

If we change this policy we'll update the date above. If the change is significant we'll say so on this page rather than quietly editing it.